Cleaning windows is a tedious, burdensome, and generally tricky job. You’re unlikely to find someone to tell you it’s their favourite housework.
How to Choose a Window Cleaner
Most professional window cleaners will give you a decent clean, but not all of them will give you the perfect clean; some are more efficient than others, but most will perform a decent job. But you aren’t after a decent clean, you desire a perfect clean. And that’s why we have put together this guide, to help you choose the right window cleaner to wash your windows.
The first thing you want to do is find out how long the company has been in business. One month, two months? It doesn’t take much to start a window cleaning business. Anyone can start such a business; so, make sure the company you hire is an established one because it takes years of hard work and commitment to satisfy customers and stay in business.
Another thing you want to look out for is that the company should be washing windows all year round and not just during the summer, winter too.
And it’s worth mentioning to stay away from the franchise, this type of business model may be great for fast food, but window cleaning is a whole different ball game. Mainly because of the experience, skills, expertise, customer service, and overall quality will vary with each owner. Sure, the original owner may be known for setting high standards, but the company in your neighbourhood may not match those standards.
Professionalism is not optional; it’s a must, before you hire a window cleaner, do your due diligence and see how their workers present themselves when they turn up for work. Do they show up wearing cut-off sleeves, jeans with holes, or any other clothes that take away from a professional appearance? If so, that’s usually a clear indication that such a company is not the right one to hire, because their appearance is a true reflection of the work they will do.
Also, professionals will never smoke on your property while doing their job. In fact, they don’t smell of smoke when they show up at your premises.
Furthermore, any professional window cleaner worth their weight in gold will show up with a marked company vehicle that you can identify. And this is important because as we have already mentioned, the way a window cleaner presents itself indicates the service you will get.
At Window Cleaners Perth, our window cleaning professionals wear company uniforms, and they will show up at your property in the company van.
What’s the word on the street about the company you want to hire, what’s their rapport? What are their customers saying about them and the service they offer? This is something you want to know because you don’t want to hire a rabbit in a box.
Any window cleaning company that stands behind their words is a sign that they are the real deal. Does the company offer guarantees, for example, if something goes wrong or they would have missed something during the cleaning, will they return to take care of it? A trustworthy window cleaning company will come back to resolve the issue for FREE.
What you need from any service-oriented business is a customer-focused company that will value your business and take their time to complete the job at hand.
Window Cleaners Perth is notorious for delivering 5-star customer support in every aspect before we leave, we ensure that everything is in perfect order and to your satisfaction. Even the best make mistakes at times, and if it happens (rarely does), we will return at no added cost to you and take care of the issue. But 99.99 percent of the time, we get it right the first time.
Do not allow any window cleaner on your property unless they are insured. Because accidents do happen, and in the rare likelihood of someone or something gets damaged, you can have peace of mind that the insurance company will cover the expenses.
When you hire Window Cleaners Perth to clean your windows, you don’t need to worry about insurance; we are fully covered.
All quotations should be FREE with clearly spelled out prices as this will help you decide if you should hire the company based on the price and other factors highlighted in this guide.
Further, all quotations must be the final cost of the completed job. They shouldn’t be any nasty surprises. This is important because some companies will give you a reduced quote just for you to hire them, but once they are finished, they will add additional costs. A good window cleaning company will, if they missed anything in the quotation, contact you and bring it to your attention before they start doing any work.
That said, an experienced window cleaning company will tailor their quotation according to your needs and budget. For example, they may offer only to do the outside of the windows.
There is an adage that “you get what you pay for.” And this is perhaps why you get low quality and unsatisfactory finishes from companies with the lowest quotations. What you want is to strike a perfect balance experience, price, reliability, and customer service.
Window Cleaners Perth offers free estimates, and our prices are budget-friendly with top quality and reliable services. All our quotations are the actual cost of what you will pay; there are no nasty surprises.
We always recommend hiring a professional window cleaner because, with a professional, you will know when to show up, and if there are any delays, they will contact you.
You should feel comfortable leaving the company you hire to work without you being there. There should not be any fear of workers moving things from your property.
Window Cleaners Perth has over 25 years in business, and to date, we have not had any report from customers about our cleaning professional removing items from their properties. People trust us, and we have worked hard and long to earn that trust.